Decurity's D3 Partnership Service Delivers Log Management and SIEM Success
Here are the top five things that we hear our clients complaining about when talking about SEM and Log Management:

  • It’s not delivering the results that we were promised or we underestimated the data loads.
  • I can’t keep up with maintaining it.
  • I don’t have the expertise or can’t afford to employ a security expert to make this thing work.
  • I know that we are supposed to protect the business, but what should I use and how do I use it.
  • My business views security as a burden as opposed to an enabler of the business.

Decurity’s D3 Security Subscription Service is designed to solve these problems.  By providing the support, skills and knowledge, Decurity can solve the problem of maintaining, tuning and enhancing the capabilities of your Log Management and SEM solutions.


How Do We Do It
Decurity understands that every client environment is unique and has their own goals and drivers for success.  We understand that if we are to be successful, we need to deliver an individualized security operations support service in an economic and effective manner.  D3 represents a unique model that combines the economic value of an outsourced security operations support capability with a consultative focus on improvement, innovation, advice and trusted partnership.
The D3 Security Subscription Service is aligned on the following three delivery principles:

Dimension 1 – Decurity’s Customer Focus,
Decurity is focused on you as an individual customer.  Our past experience has shown that success is achieved, if there is a true partnership between the client and the service provider.  In fact, many customers are tired of being treated as part of a group as opposed to an individual customer with unique needs and goals.    
Decurity takes the time to understand our client’s requirements, and not simply regard the contract as a standardized technology service delivery model that the client must adjust to. Our focus on the client, as an individual organization, is one of our key service delivery differentiators in the marketplace. Our entire company is fully dedicated to your success in Information Security. Decurity will ensure that the Log Management and/or SIEM systems will not only function correctly in your environment, but will evolve with you as your requirements change. We are focused on service delivery, improvement and innovation. 
Our D3 Security Subscription Service includes the Trusted Advisor service and the development of the Decurity Customer Profile.

  • Our D3 Trusted Advisor service goes one step further than traditional security service delivery models, we make our expert team available to you for all your information security technology and program questions. We are your on-call SME. We do not resell products so you can be assured our answers are simply based on our experience of "what works".
  • Our Customer Profile allows us to share detailed information about your environment and requirements in a secure manner so that the most relevant information is available to our staff and to you at all times.  In a secure facility, we store individual information about the business objectives, IT security goals, processes, procedures, environment and integration points so that we can provide a valued customized service that meets the unique needs of your organization.

Dimension 2 - Decurity Threat Intelligence:
Decurity is predicting that Threat Intelligence for most organizations is going to be a key differentiator between success and failure.  No longer can organization just rely on a generic global protection capability such as virus signatures or default signature configurations.  To be successfully and to survive in the future, organizations are going to need to include active Threat Intelligence that is focused on a variety of security threats ranging from targeted attacks to geo-political events to regulatory compliance demands. 
Decurity has integrated multiple threat feeds into our own Decurity Threat Intelligence System so that we can create the most relevant comparison/identification lists that can be directly integrated into your Log Management and/or SIEM system.  Decurity Threat Intelligence capability allows us to develop customized security content that is relevant to your business goals, services and threat state.   For example, we help automate the updating of Active Lists on your Log Management and SIM on a daily basis so that you can instantly identify malicious events (inbound or outbound).

Dimension 3 - Decurity Expert Management:
After a security solution has been installed, an initial configuration has been typically been setup to help identify common or generic threats that might or might not be applicable to your environment.  However, this configuration cannot be left as-is, since your understanding of your security profile and your infrastructure changes on a daily basis.  To ensure that your security solutions are running at their optimum efficiency and are effectively identifying security events that you need to investigate, the configuration of the security tools needs to be refined over time.  These systems cannot be left alone; they need continual review and updating.  They need to be managed. 
Decurity's Team is second to none when it comes to Security Operations, Log Management and SIEM. Our experts have architected, deployed, managed, and fixed hundreds of Log Management and SIEM deployments across the world. This service puts all of our experts to work for you, all of the time.
And we can advise our clients of where it makes sense to push or change the configuration.  In our experience, we have found that different security tools are appropriate for certain functions and that it is critical to ensure that the security systems are used the right way to ensure that they are operating effectively.
In Summary
Decurity is 100% focused on Customer Success - We provide a customizable service that fits your situation, anticipates your needs and delivers on a daily basis! Whether you need assistance with a new implementation, upgrading an existing one, expanding your systems, or even managing or refining your Log Management and/or SIEM, we work alongside you every day to do the heavy lifting so that you can focus on your business more effectively.
For further information, please download our detailed description of service.

Further information can be found at this link.