Solutions & Service - Security Operations

SOC Build outs	SOC Rebuilds/Enhancement
Whether you are looking to build a new Security Operations Center or re-vitalize an existing Security Operations Center, the Decurity team can help. Our Security Operations Services offer clients superior expertise and the value of consolidated operations. MSSP’s traditionally have had issues with employee turn-over, contract retention and overall customer value perceptions.

The Service Delivery Portfolio	The one of the most important aspects of establishing a security operations center to ensure that you have clearly articulated your roles, responsibilities and service delivery expectations to clients. The clients should include not only the organizations user, but also the over IT service delivery teams and any external IT service delivery providers. Clearly defining your Security Service Portfolio allows you to develop a strategic roadmap that supports your future investments and defines the formal interfaces that a security operations center need to be successful. Decurity can help you define or refine your service delivery portfolio. We have helped the top systems integrators and IT companies companies in the world define this important security capabilities building block.
The Delivery Model	How you deliver security is also very important. How are you staffed, where are your risks in terms of IT vendors, security service providers and your current business processes. Identifying these and then developing a realistic delivery model ensure your success. Let Decurity help you define how you can in-source or outsource (in terms of in-shore, near-shore and off-shore requirements) to create an economic model. Using the Decurity services will reduce your issues with staff turn-over and client value perceptions.
The Security Infrastructure	Designing and implementing a security architecture for an enterprise environment is a complex challenge. Security tools can no longer be implemented and utilized in isolation. One of the other challenges is that many of the security solutions that an organization has invested in, in the past, have been installed as separate entities and are not leveraged effectively to deliver their full capabilities. Whether building new or enhancing the old, it is a challenging task. A security infrastructure architect needs to consider how it integrates with other systems such as ticketing, portals, applications, dashboards, communication, CMBDs, change management tracking systems and collaboration systems. The Decurity team has designed and implemented enterprise scaled security infrastructures for clients in many different industries. Let Decurity leverage that experience and knowledge to help you architect a scaleable integrated security infrastructure architecture, leveraging your existing investments and integrating your IT infrastructure for an improved security capability.
Operations Process and Procedures	Security Operations success is defined by the maturity of your security operations processes and procedures. Are they all processes defined and documented, have they been maintained and does your staff understand and leverage them to maximum effect? In both normal day-to-day operations and in a crisis, these security assets define success. They reduce errors, demonstrate compliance, repeatability, resulting in improved delivery. Standardized process and procedures provide the foundation to develop performance dashboards that management, customers and executives understand. The Decurity team has the experience of developing these security assets for companies across the globe.
Communications	Communications is one of the defining success factors for a security operations centers. How the security operations team interacts with the other IT service delivery groups, how it works with individual users and business owners can determine the future success of the team. Decurity can help you develop formalized communications programs that help you operate inside your organizations work processes, develop security awareness and how and who you communicate with during a crisis. Having your own focused security communications plan also supports your security strategy roadmap and demonstrates the value of the security operations team in terms that your supporters understand, delivering the information that justifies the organizations in security services and solutions.
Crisis and Incident Response	When a crisis or serious incident occurs, your security team needs to be ready to respond effectively and efficiently. It is not feasible to develop processes, communication strategies and responses "on the fly". You need to be prepared. You need to have a complete crisis incident response kit that includes, for example, up-to date calling lists, prepared communication channels and standardized messaging templates. It is also includes executing on pre-defined actions to protect the organization and it's infrastructure. Decurity can help you prepare for these events, ensuring that you have the processes and procedures to ensure that your organization understands how the process will work, and that the supporting documentation is effective and maintained.
Change Management	The most common threat to an organization's security is change. A version of software is upgraded, a new server is built, a new business acquisition is integrated, an employee needs to give someone access to company data. All of these changes are threats to a security program if an effective change management strategy has not accounted for the need to integrate security in the process. The Decurity team help you ensure that your change management program, and the security operations team, is aware and ready to support your business change management program. Taking this approach will reduce the number of security incidents, improve operation efficiencies and support your organization's compliance demands.
GRC Management	Governance, Risk and Compliance - The critical components of a complete business risk management strategy. Without these, new threats that will be missed, exposing an organization to real threats that can impact their ability to deliver goods and services, as well as adversely impacting the bottom line. The Decurity team has the experience and knowledge to help companies establish a governance and risk management model that suits their environment. Through the establishment of this framework, organizations can move beyond just complying to actually leveraging the program to deliver operations efficiencies, realize the investments already made in IT, reduce compliance issues and reduce outages.